Terms of Service
Last updated: 17 March 2025
1. Introduction and scope
These Terms of Service ("Terms") govern your use of the website khimreonstrxepea.world ("Website") and any orders you place for products offered by Khimreonstrxepea ("we", "us", "our"). By accessing the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website or place an order.
We are based in the Netherlands. These Terms are subject to Dutch law unless mandatory consumer protection rules of your country of residence require otherwise. Our contact details are set out in section 14.
2. Definitions
In these Terms:
- "Consumer" means a natural person acting for purposes outside their trade, business, craft, or profession.
- "Order" means your offer to purchase products from us, which we accept in accordance with these Terms.
- "Products" means the goods (including Vasomaxon and any other items) offered for sale on the Website.
- "Website" means khimreonstrxepea.world and its subpages.
3. Our identity and contact details
Khimreonstrxepea
Rokin 64A, 1012 KW Amsterdam, Netherlands
Email: managers@khimreonstrxepea.world
Phone: +31 20 624 4331
4. Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms. You must not:
- Use the Website in any way that violates applicable laws or regulations.
- Attempt to gain unauthorised access to our systems, other users' accounts, or any data not intended for you.
- Transmit any viruses, malware, or other harmful code.
- Use the Website to collect or harvest personal data of other users or to send unsolicited communications.
- Impersonate or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the operation of the Website or the servers or networks used to make it available.
We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms.
5. Products and information
We offer dietary supplements and related products, including Vasomaxon, a 5-in-1 complex intended to support heart health, blood vessels, digestion, vision, and general wellbeing. Product descriptions, images, and information on the Website are provided in good faith but may occasionally contain errors or be subject to change (e.g. packaging or minor formulation updates by the manufacturer). We do not guarantee that product descriptions or other content are error-free, complete, or current. We reserve the right to correct errors and to limit quantities. If a product you ordered is no longer available or does not match the description, we will inform you and offer a refund or alternative where appropriate.
Our products are food supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary. You should follow the instructions for use and, if you have a medical condition or take other medication, consult your doctor before use.
6. Orders and contract formation
When you submit an order via the Website, you make an offer to purchase the selected products on these Terms. A contract between you and us is formed only when we send you an order confirmation (e.g. by email). We are not obliged to accept every order; we may refuse or cancel orders in case of error in pricing or availability, suspected fraud, or for other legitimate reasons. If we cancel your order after payment has been taken, we will refund you in full.
You are responsible for ensuring that the details you provide (name, address, email, phone, etc.) are accurate and complete. We will use these details to process your order and to communicate with you in accordance with our Privacy Policy.
7. Price, payment, and delivery
Prices displayed on the Website are in euros (€) and include VAT where applicable. Delivery costs (if any) will be shown before you confirm your order. We reserve the right to change prices; changes will not affect orders already confirmed.
Payment is due as indicated during checkout. We accept the payment methods displayed on the Website. You must provide correct and current payment details. By submitting an order, you confirm that you are authorised to use the chosen payment method.
Delivery times and methods are as stated on the Website or in your order confirmation. We will use reasonable efforts to dispatch and deliver within the stated timeframes, but we are not liable for delays caused by carriers, customs, or events outside our control. Risk in the products passes to you upon delivery to the address you specified.
8. Withdrawal and returns (consumers)
If you are a Consumer in the European Union, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you (or a third party you designate) take physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by email or post). You may use the model withdrawal form available from the European Commission or any other clear statement. For full details on how to return products, refunds, and any exceptions, please see our Return Policy.
9. Limitation of liability
To the fullest extent permitted by applicable law:
- We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
- We shall not be liable for any indirect, consequential, or special loss or damage (including loss of profit, revenue, data, or goodwill) arising from your use of the Website or from the supply or use of our products.
- Our total liability to you in respect of any order or use of the Website shall not exceed the amount you paid for the relevant products in that order (or, if higher, the amount permitted by mandatory consumer law).
Nothing in these Terms affects your statutory rights as a Consumer.
10. Intellectual property
All content on the Website (text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.
11. Links to other websites
The Website may contain links to third-party websites. We do not control and are not responsible for the content or practices of those sites. Linking does not imply endorsement. Your use of third-party sites is at your own risk and subject to their terms and policies.
12. Personal data
We process personal data in connection with the Website and your orders in accordance with our Privacy Policy and applicable data protection law, including the GDPR. By using the Website and placing orders, you acknowledge that you have read and understood our Privacy Policy.
13. Changes to the Terms
We may update these Terms from time to time. The "Last updated" date at the top indicates when they were last revised. Changes will apply to orders placed after the updated Terms are published. We encourage you to review this page periodically. If you do not agree to the updated Terms, you should discontinue use of the Website. For existing orders, the Terms in effect at the time of your order apply to that order.
14. Governing law and disputes
These Terms are governed by the laws of the Netherlands. If you are a Consumer, you may also benefit from the mandatory consumer protection laws of your country of residence. Any dispute arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of the Netherlands, unless your country of residence requires otherwise for consumers.
15. Contact
For questions about these Terms of Service, please contact us at managers@khimreonstrxepea.world, or by post at Rokin 64A, 1012 KW Amsterdam, Netherlands, or by phone at +31 20 624 4331.